Behlmann Buick GMC

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Our Reviews

Timothy F|2020 GMC Terrain

Confirmed Service Customer

2/24/2025

Received an Oil change and timer rotation. They did the work as expected and in a shorter timeframe than expected.

2/25/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

TROY, MO

Matthew W|2023 GMC Sierra 1500

Confirmed Service Customer

2/28/2025

Took longer than it should have, but I’m happy

3/4/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

TROY, MO

Debra & Tim M|2015 Chevrolet Equinox

Confirmed Service Customer

3/6/2025

I’m a repeat customer and trust the service department to do a good job

3/7/2025

Thank you for choosing Behlmann Buick GMC as your first choice for all your automotive needs! Thank you, and have a fantastic day!

Business Response

TROY, MO

Leanne G|2023 GMC Acadia

Confirmed Service Customer

3/10/2025

Took care everything

3/12/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We hope to be of service to you again in the future, we are happy to help!

Business Response

WRIGHT CITY, MO

Richard P|2016 Chevrolet 2500HD Silverado

Confirmed Service Customer

3/12/2025

Always great service in all departments

3/13/2025

We really appreciate your feedback, Richard! Our team works hard to provide great service, and it’s wonderful to know we’re meeting those goals. We look forward to your next visit! Take care!

Business Response

WENTZVILLE, MO

Stephen E|2025 Buick Envista

Confirmed Sales Customer

3/12/2025

very helpful and excellent service

NICHOLAS GIGANTI

3/13/2025

Thank you, Stephen! We love hearing from our clients, and we're thrilled that you had a great experience with us! If you have any additional questions, feel free to get in touch!

Business Response

TROY, MO

Donald R|2019 GMC 1500 Sierra

Confirmed Service Customer

3/16/2025

Service was performed very quickly.

3/17/2025

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

TROY, MO

William T|2019 GMC Acadia

Confirmed Service Customer

3/22/2025

I just took my car in for an oil change and they let me know I needed to have new tires. They are always looking out for my safety. They are number one in my opinion.

3/23/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope to be of service to you again in the future. Have an amazing day!

Business Response

ELSBERRY, MO

Jason F|2019 Buick Envision

Confirmed Service Customer

3/25/2025

Good

3/26/2025

Hi Jason, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

TROY, MO

Dale Kathy M|2024 Chevrolet Traverse Limited

Confirmed Service Customer

2/26/2025

It was very good, as always

2/27/2025

Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know. Have a great day!

Business Response

TROY, MO

Joan M|2017 Buick Enclave

Confirmed Service Customer

2/27/2025

IN AND OUT

2/28/2025

Hi Joan, thank you so much for your high rating. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

MIDDLETOWN, MO

William E|2024 GMC Acadia

Confirmed Service Customer

3/3/2025

Excellent service, always kept informed. very friendly and professional.

3/4/2025

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

BELLFLOWER, MO

Charles W|2018 Buick Encore

Confirmed Service Customer

3/4/2025

I had an appointment and they took my car right in, did the work required and got me out of there quickly.

3/5/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

TROY, MO

Austin B|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

3/4/2025

Great experience! Ken was super helpful and made the entire experience enjoyable! Highly recommend!

KEN BEHLMANN

3/5/2025

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

Business Response

O FALLON, MO

Jacqueline M|2025 GMC Terrain

Confirmed Sales Customer

3/9/2025

They went out of their way to find me the exact car and options that I was looking for!

NICHOLAS GIGANTI

3/10/2025

Hi there, thank you; we appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

SAINT CHARLES, MO

Chrystal F|2013 GMC 1500 Yukon

Confirmed Service Customer

3/19/2025

Appointment was prompt

3/21/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

O FALLON, MO

Peggy S|2025 Buick Encore GX

Confirmed Service Customer

3/20/2025

Chris was fun and the service was fast.

3/21/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!

Business Response

TROY, MO

Eric B|2021 Chevrolet Tahoe

Confirmed Service Customer

3/26/2025

Always great service , helpful staff

3/27/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

O FALLON, MO

Richard J|2024 GMC Acadia

Confirmed Service Customer

3/25/2025

Complete concierge level service. All work completed timely, excellent car wash and very easy to schedule. Pick-up and delivery serv was a big plus for me.

3/26/2025

Hi Richard, we aim for complete satisfaction, and it's wonderful to hear that you had a fantastic experience at Behlmann Buick GMC. We can't wait to welcome you back on your next visit! Take care!

Business Response

SAINT LOUIS, MO

Frederick H|2021 Buick Envision

Confirmed Service Customer

3/26/2025

In and out in 45 minutes very good. Thanks

3/27/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

HAWK POINT, MO

Judy H|2007 Buick Lucerne

Confirmed Service Customer

3/26/2025

Fast friendly service

3/27/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

OLD MONROE, MO

Tonya L|2018 Chevrolet Equinox

Confirmed Service Customer

3/27/2025

Everyone was great and I appreciate the shuttle service!

3/28/2025

Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

EOLIA, MO

Linda B|2023 GMC Terrain

Confirmed Service Customer

4/1/2025

The service was great and they checked everything very pleased with the my appointment thank you

4/2/2025

Hello Linda! We're so grateful for your positive feedback! It motivates us to keep delivering the best service possible. We can’t wait to assist you again soon!

Business Response

TROY, MO

Tyler B|2025 GMC Yukon

Confirmed Sales Customer

4/2/2025

Quick and accurate service from the dealership. They gave me a fair deal and expedited my buying process. Couldn’t be happier

ERIC W WEBER

4/3/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

DEFIANCE, MO

Clayton B|2025 GMC Yukon XL 1500

Confirmed Sales Customer

4/2/2025

They had my car ready for me with all the features I wanted up and running.

KEN BEHLMANN

3/26/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

WEBSTER GROVES, MO

Ronald A|2025 Buick Enclave

Confirmed Service Customer

4/7/2025

Excellent Service

4/8/2025

Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!

Business Response

SILEX, MO

Joe & Tammy B|2019 Chevrolet Express

Confirmed Service Customer

4/10/2025

My van waiting for over a week for a simple computer diagnostic. Then my bill was $300.00 the bill stated Diagnostic price $150.00 but I had to pay $300.00

4/16/2025

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

LAKE ST LOUIS, MO

Wayne M|2022 Buick Encore GX

Confirmed Service Customer

4/14/2025

The service was quick and the personnel were friendly and professional

4/15/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!

Business Response

WARRENTON, MO

Marie E|2023 GMC Yukon XL 1500

Confirmed Service Customer

4/15/2025

I love the customer service I receive. The service desk and the cashiers are amazing!

4/16/2025

Thank you for the kind words, Marie! We're so happy to hear you love the customer service and that our service desk and cashiers are making a great impression. We truly appreciate your support!

Business Response

HAWK POINT, MO

Hillary H|2025 Buick Encore GX

Confirmed Sales Customer

4/18/2025

Nick had the car I was interested in started and warming up on our arrival to the dealership. He was kind and to the point.

NICHOLAS GIGANTI

4/19/2025

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BOWLING GREEN, MO

David C|2024 GMC Sierra 1500

Confirmed Service Customer

4/22/2025

Every time I go I feel like there wasting my time they don’t know what work there doing I’ve took my truck there to get new sensor put in and they said they did replace it I check right after they said they installed it and it’s the same old sensor had a leaking overflow tank they said they replaced it three times it’s the same old tank they did change the hose tho that’s what was real long leaking they just clear my codes and sent me out my way to keep coming back and try to build mileage so they don’t have to do warranty work or something I’m taking my business elsewhere

4/29/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

TROY, MO

Jessica F|2024 Chevrolet Tahoe

Confirmed Service Customer

4/23/2025

Always have great service here. They don’t try to push unnecessary services or sell repairs that aren’t needed. Very honest dealership which is hard to find.

5/5/2025

Wow, we're glad you had such a wonderful experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

TROY, MO

George S|2025 GMC Terrain

Confirmed Sales Customer

3/26/2025

Eric was not pushy at all. answered every question we had was always there for us. top notch sales person.

ERIC W WEBER

3/27/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

OFALLON, MO

Edward S|2025 GMC Terrain

Confirmed Sales Customer

4/4/2025

We were very happy with everyone we came in contact with at Behlmann. This is our fouth vehicle purchased there. Eric, our salesman was excellent. We requested him because he sold us our previous vehicle purchased 4 years ago.

ERIC W WEBER

4/5/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SILEX, MO

David C|2025 Buick Envista

Confirmed Sales Customer

4/9/2025

Great service! We appreciate all the help! Answered all of our questions effectively.

NICHOLAS GIGANTI

4/10/2025

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!

Business Response

TROY, MO

Paula C|2017 GMC Yukon

Confirmed Service Customer

4/16/2025

Wait times are too long

4/22/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

BOWLING GREEN, MO

Norman S|2016 Chevrolet Traverse

Confirmed Service Customer

4/16/2025

good experience timely manner.

4/17/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

MONTGOMERY CITY, MO

Carrol S|2025 GMC Acadia

Confirmed Service Customer

4/23/2025

Friendly, courteous , on time.

4/24/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

WRIGHT CITY, MO

Ronald H|2025 Buick Envista

Confirmed Sales Customer

4/24/2025

Very good service

PATRICK QUIRK

4/25/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

TROY, MO

Jeffery D|2025 GMC Acadia

Confirmed Service Customer

4/30/2025

Even with a shortage of tech's they completed the repairs in a timely manner. The service rep was informed us of everything that was completed on our car.

5/1/2025

Thank you for your understanding and feedback! We’re happy to hear that despite the challenges, your repairs were completed efficiently. We’ll always keep you informed every step of the way!

Business Response

TROY, MO

Damara Z|2025 Buick Encore GX

Confirmed Service Customer

5/2/2025

Fast and efficient

5/3/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

TROY, MO

Mark M|2025 GMC Sierra 1500

Confirmed Service Customer

5/5/2025

Work completed quickly and the mechanic answered all of my questions

5/6/2025

Thanks so much! We’re glad to hear your work was completed quickly and that our mechanic took the time to answer your questions. Fast, friendly, and informative—that’s how we keep you confidently on the road!

Business Response

WELDON SPRING, MO

Daniel C|2025 GMC Acadia

Confirmed Service Customer

5/7/2025

IT was a very pleasant experience. Eric made it easy to buy a new Acadia.

5/7/2025

Thank you for your positive feedback! We’re thrilled that Eric made the process of buying a new Acadia easy and pleasant. We love helping our customers find the perfect car, and we’re happy to have been part of your experience!

Business Response

ST PETERS, MO

Charles R|2015 Buick Enclave

Confirmed Service Customer

5/12/2025

Had transmission problems that were diagnosed and repaired as quoted. Works like new.Great service!

5/13/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

EOLIA, MO

Mark P|2019 GMC 1500 Sierra

Confirmed Service Customer

5/13/2025

Service that was requested was four new tires, mounted, balanced , alignment if needed, oil change with fluid fill. All completed without an alignment that was agreed not necessary. Engine and interior filters recommended changing and agreed to. Collectively the jobs were completed perfectly and without any unnecessary repairs saving time and cost for service. Thanks to the service dept. and staff for the efficiency and savings that made the experience very satisfactory.

5/14/2025

Hi there, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

Business Response

TROY, MO

Eric B|2021 Chevrolet Tahoe

Confirmed Service Customer

4/24/2025

Always a great experience, they treat the customers like family

4/25/2025

Thank you for your kind words! We're thrilled to hear you always have a great experience with us. Treating our customers like family is something we take pride in. We can't wait to serve you again!

Business Response

O FALLON, MO

Richard M|2019 GMC 2500HD Sierra

Confirmed Service Customer

4/24/2025

Arrived prior to appointment, left vehicle. Service attendant was friendly and knowledgeable. Work was performed as needed, with a call about replacing filters as necessary. The only negative was that I noticed that my remote mirrors weren't opening up all the way. I could still use the rearview so I wasn't too concerned. After arriving home I tried the mirrors again and they fully opened.

4/27/2025

Hello, Richard! Thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!

Business Response

CLARKSVILLE, MO

Edwin S|2024 GMC Sierra 2500 HD

Confirmed Service Customer

4/29/2025

Was good

4/30/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

WELLSVILLE, MO

Sharon M|2019 GMC Acadia

Confirmed Service Customer

5/7/2025

Everyone there does a great job!! It’s always a pleasure to get your vehicle worked on there.

5/7/2025

Thank you so much for your feedback! Our team is dedicated to delivering excellent service, and it’s gratifying to hear that we’re achieving that. We can’t wait to welcome you back on your next visit! Take care!

Business Response

SILEX, MO

Rae T|2011 Buick LACROSSE

Confirmed Service Customer

5/11/2025

Best service center I have ever had. I will not use anyone else.

5/12/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WENTZVILLE, MO

Scott G|2024 GMC Terrain

Confirmed Service Customer

5/11/2025

Staffers and Techs are awesome

5/12/2025

Hello, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

Business Response

TROY, MO

Dwayne P|2025 GMC Sierra 1500

Confirmed Service Customer

5/13/2025

Service personnel was very knowledgeable and very helpful. The update was handled quickly and I was back on the road.

5/14/2025

Patterson, Dwayne E, thanks again for taking the time to leave us this information about your recent visit. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ELSBERRY, MO

Ronald S|2024 GMC Sierra 2500 HD

Confirmed Service Customer

5/15/2025

Everything about this Dealership has me Super Happy I made the purchase of my new truck with Behlmann Buick GMC in Troy Missouri

5/17/2025

Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.

Business Response

BARRY, IL

Daniel H|2024 Buick Envision

Confirmed Service Customer

5/15/2025

Joe, in service, was outstanding!

5/17/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

LAKE SAINT LOUIS, MO

Donna P|2021 GMC Acadia

Confirmed Service Customer

5/17/2025

Courteous and friendly

5/18/2025

Hello, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out!

Business Response

WENTZVILLE, MO

James B|2025 Buick Encore GX

Confirmed Sales Customer

5/17/2025

We have purchased all our vehicles from Behlmann because we trust them and know we'll get a fair price. Kenny Behlmann worked with us to find the vehicle we wanted. Excellent customer service is practiced by everyone in this dealership. It is our dealership of choice for vehicle purchases and service.

KEN BEHLMANN

5/18/2025

Hi there, we are very happy to have provided you with such a positive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LAKE ST LOUIS, MO

Daniel S|2021 GMC Acadia

Confirmed Service Customer

5/17/2025

Great people provide great service

5/18/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

TROY, MO

Joseph G|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

5/20/2025

All went great

5/21/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

TROY, MO

Bruce B|2024 GMC Terrain

Confirmed Service Customer

5/20/2025

Always quick, reliable service

5/21/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!

Business Response

WARRENTON, MO

Jonathan W|2025 GMC 2500HD Sierra

Confirmed Sales Customer

5/21/2025

Doug Johnson was my salesman. I have used him in the past and will continue to use him in the future. He is knowledgeable and gets straight to point. I was in and out in no time with the exact deal I wanted to make. The service department is second to none, Behlmann is a terrific dealership from front to back. The finance manager, Carlos, is a very honest man and great at walking you through the extended warranties and what works best for your situation.

DOUG JOHNSON

5/22/2025

Thank you so much for your kind words! We’re thrilled to hear you’ve had such positive experiences with both our sales and service departments. We truly appreciate your continued trust and look forward to serving you and your family for years to come!

Business Response

TROY, MO

Judith W|2024 GMC Acadia

Confirmed Service Customer

5/28/2025

I recently had my complimentary first service with the dealership. Everything went as expected! It’s a pleasure doing business with the Behlmann dealership. Thanks!

5/29/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for the great review!

Business Response

CHESTERFIELD, MO

Kevin W|2015 Buick Enclave

Confirmed Service Customer

5/18/2025

Everything was perfect.

5/19/2025

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

EDWARDSVILLE, IL

Robert T|2024 GMC Terrain

Confirmed Service Customer

5/19/2025

We are pleased that we drove a little further to purchase our 24 Terrain. Our salesman over the phone I connected with him and said I would come see what he had. He showed us a vehicle we were considering! Took a Tour of the company. Introduced us to the Service Department and assured us that they would take care of us. Which they have.I could get service closer but right now BEHLMAN is my choice.

5/20/2025

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

VILLA RIDGE, MO

William M|2023 Buick Envision

Confirmed Service Customer

5/23/2025

As always our experience at BEHLMANN GMC was outstanding. Friendly staff, excellent customer service, timely service, and fair pricing by highly qualified mechanics. This is our trusted dealership for many years!

5/24/2025

We truly appreciate your continued trust in Behlmann Buick GMC! Knowing that our friendly staff, skilled mechanics, and commitment to excellent service have made us your go-to dealership over the years means the world to us. Here’s to many more miles and memories together—thanks for riding with us!

Business Response

WENTZVILLE, MO

Susan M|2024 GMC Terrain

Confirmed Service Customer

5/23/2025

The service Behlmann provides is outstanding! Every one we interact with is friendly and polite and really understand what it means to provide great customer service.

5/24/2025

Outstanding service is exactly what we strive for, and your words are music to our ears! Thank you for recognizing the friendly and caring team at Behlmann—we’re here to make your experience feel less like a chore and more like a treat. Looking forward to your next visit!

Business Response

LAKE ST LOUIS, MO

John Brenda Z|2025 Buick Enclave

Confirmed Service Customer

5/23/2025

Dealership also clean associates are all very polite and your vehicle always seems to be in and out in very reasonable time.

5/24/2025

We’re so glad to hear you appreciate not just the efficiency of our service, but also the cleanliness and courtesy that go along with it. We aim to keep both our facility and our service top-tier—come back anytime and we’ll keep that standard shining!

Business Response

ELSBERRY, MO

William T|2019 GMC Acadia

Confirmed Service Customer

6/2/2025

As it always is. Today notch is experience.

6/3/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SILEX, MO

Edward D|2024 GMC Sierra 1500

Confirmed Service Customer

6/10/2025

Along with our first service on our sierra they were supposed to fix the cameras, apparently the IT tech was not available that day so the cameras still only work when they want

6/11/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

TROY, MO

Larry K|2015 GMC Acadia

Confirmed Service Customer

6/1/2025

Came in for an oil change and had a few additional questions. Got answers and will schedule when to follow up on these items. Tom was very helpful. Everyone was very friendly.

6/3/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

TROY, MO

Carolyn G|2024 Buick Envision

Confirmed Service Customer

6/2/2025

My service was estimated to take 1 hr. 15 minutes and it was completed in about 35 minutes. It was a professional, friendly, and efficient experience.

6/3/2025

We're glad everything was completed quickly and to your satisfaction! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

EOLIA, MO

Matthew W|2023 GMC Sierra 1500

Confirmed Service Customer

6/3/2025

Always a great experience!

6/3/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Behlmann Buick GMC

Business Response

TROY, MO

Ronnie W|2024 GMC Yukon

Confirmed Service Customer

6/19/2025

Good service

6/20/2025

Hi there, thank you for taking the time to leave a review for us at Behlmann Buick GMC. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Behlmann Buick GMC

Business Response

SAINT CHARLES, MO

Angela Q|2017 GMC Yukon

Confirmed Service Customer

6/25/2025

Friendly and fast

6/26/2025

Hi, we are very happy we could provide you with a positive experience. Thank you for choosing Behlmann Buick GMC as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FORISTELL, MO

Tina W|2013 Buick LaCrosse

Confirmed Service Customer

6/27/2025

Went i for lil change and tire rotation, mind you they are the only one that has worked on this car and tires. We'll a guy tells me oh we can't do tires a lug nut is stuck on the wheel that's going to cost you $$ to fix. Ok just do oil change, which they say they did when I got home with my car on the inside of drivers door is greasy hand marks on the door panel !! For real guys can't you all do better than that ? So with good reasons I didn't rate a good score

6/28/2025

On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

Business Response

FOLEY, MO

Deborah P|2025 Buick Encore GX

Confirmed Service Customer

7/1/2025

My car had dust on it all over the car when it came back to me. The glass was smeared on the windows and not cleaned that great! I cleaned it to my liking when I got my car back. My concierge Joe was fabulous as always! He’s a very good young man! He helped me w my Apple car play and I appreciated that very much! Joe goes above and beyond!

7/2/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

SAINT CHARLES, MO

Daniel S|2020 GMC 1500 Sierra

Confirmed Service Customer

6/13/2025

They always do a great job at a great price

6/14/2025

Hi, thank you for taking the time to leave a review for us at Behlmann Buick GMC! We're looking forward to your next visit!

Business Response

TROY, MO

George J|2001 Chevrolet Silverado 3500

Confirmed Service Customer

6/15/2025

Amazing people

6/16/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

TROY, MO

Rick V|2023 GMC Sierra 3500 HD

Confirmed Service Customer

6/20/2025

2hrs for an oil change while waiting

6/21/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

TROY, MO

Pam C|2024 Chevrolet Blazer

Confirmed Service Customer

6/22/2025

Very good

6/23/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

OFALLON, MO

Robert Judith E|2007 GMC Yukon

Confirmed Service Customer

6/23/2025

My experience to behlmann was excellent. The service dept staff always greet me with courtesy and professionalism.

6/24/2025

We're glad to hear you found our staff was courteous and professional. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Behlmann Buick GMC!

Business Response

BLACK JACK, MO

Nancy B|2023 GMC Sierra 1500

Confirmed Service Customer

6/23/2025

Very professional

6/24/2025

Hi, your feedback and high star rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Behlmann Buick GMC

Business Response

SILEX, MO

Donald R|2002 GMC Envoy

Confirmed Service Customer

6/27/2025

Excellent service at a competitive price. Service personnel were very helpful and cooperative. I will continue to have both of my GMC vehicles serviced at Behlmann.

6/28/2025

Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Behlmann Buick GMC!

Business Response

TROY, MO

Linda B|2023 GMC Terrain

Confirmed Service Customer

7/2/2025

The service was great no problems and it was done in a reasonable manner and time thank you

7/3/2025

Wow, we're glad you had such a wonderful experience with us! We hope to see you soon!

Business Response

TROY, MO

Donald B|2018 GMC 2500HD Sierra

Confirmed Service Customer

7/2/2025

The Behlmann team is fantastic. Service is top notch. They always get me in and out quickly and do a fantastic job keeping me informed. Great job guys. Thanks for always providing the best service in town.

7/3/2025

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Behlmann Buick GMC

Business Response

TROY, MO

Tracy S|2020 GMC Terrain

Confirmed Service Customer

7/3/2025

Very thorough and quick. Everyone was very nice.

7/4/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

EOLIA, MO

Dawn W|2016 Buick Encore

Confirmed Service Customer

7/3/2025

It was okay.

7/4/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

CHESTERFIELD, MO

Keith O|2016 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/5/2025

Always great service reps and the mechanics all know their jobs. Very professional. Even though I have a Chevrolet truck, not GMC they are very knowledgeable.

7/6/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Behlmann Buick GMC! Thank you, and have a fantastic day!

Business Response

TROY, MO

James R|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

7/11/2025

They always take care of the service I need

7/12/2025

We’re proud to be your go-to for service! Taking care of your vehicle’s needs is what we’re here for, and we’re glad to keep getting it right. Thanks for the continued trust—we’ve got you covered every time!

Business Response

FOLEY, MO

Herbert R|2018 Buick Envision

Confirmed Service Customer

7/11/2025

Work was done quickly and everyone was very friendly.

7/12/2025

Friendly service and fast results—that’s a combo we’re always happy to provide! We’ll be here to deliver the same great experience on your next stop in!

Business Response

WINFIELD, MO

Susan S|2020 GMC Yukon XL

Confirmed Service Customer

7/14/2025

Great service

7/15/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

TROY, MO

Johnetta H|2024 Buick Envista

Confirmed Service Customer

7/17/2025

It was a fantastic experience, everyone was so friendly and polite. I had a very nice time and the service was fast .

7/18/2025

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Behlmann Buick GMC

Business Response

SAINT LOUIS, MO

Evelyn M|2025 Buick Enclave

Confirmed Sales Customer

7/22/2025

Nick was very nice

NICHOLAS GIGANTI

7/24/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

WILLIAMSVILLE, MO

Anthony P|2020 Buick Enclave

Confirmed Service Customer

7/25/2025

I am so grateful for choosing to drive 45 minutes for my routine vehicle maintenance. Never had a bad visit!

7/26/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help! Best wishes, Behlmann Buick GMC

Business Response

WELDON SPRING, MO

Tobey F|2025 GMC Canyon

Confirmed Sales Customer

7/2/2025

Great experience! Very fair on price and trade values. The $400 brake light thing is a little goofy but everything else was great.

NICHOLAS GIGANTI

7/3/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

WASHINGTON, MO

J B|2017 Buick LaCrosse

Confirmed Service Customer

7/4/2025

All went well as usual.

7/6/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

LAKE SAINT LOUIS, MO

Amy J|2023 GMC Acadia

Confirmed Service Customer

7/9/2025

Joe did a wonderful job of communicating with me and getting my repair scheduled in a timely manner.

7/10/2025

Joe will be thrilled to hear this! We're so glad his timely communication made your repair experience stress-free. Thanks again for choosing us—we’re here to help, every step of the way!

Business Response

SILEX, MO

Patricia D|2020 Buick Enclave

Confirmed Service Customer

7/21/2025

Seamless, on time and only recommended changing filters above changing the oil we came in for.

7/22/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Behlmann Buick GMC and we hope to see you again soon!

Business Response

OFALLON, MO

Sandra K|2022 GMC Yukon

Confirmed Service Customer

7/22/2025

Always the best service. Friendly mechanics. Willing to explain everything.

7/24/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

HAWK POINT, MO

Katherine B|2022 GMC Terrain

Confirmed Service Customer

7/30/2025

Everyone was so nice and took care of my car quickly. The waiting room is nice too. I always feel so welcome when I get my car serviced!

7/31/2025

We’re so glad you felt welcome and well cared for—both your vehicle and your comfort matter to us. From the friendly service to a cozy waiting area, we aim to make every visit feel like you’re in good hands from start to finish.

Business Response

MOSCOW MILLS, MO

Kathleen B|2026 Buick Encore GX

Confirmed Sales Customer

7/31/2025

My first communion was with Nick and he was wonderful! Eric helped me in person and was so detailed and knowledgeable with any questions I had. I had a wonderful experience buying my Buick.

ERIC W WEBER

8/1/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

IMPERIAL, MO

Jeffrey F|2024 GMC Sierra 2500 HD

Confirmed Service Customer

8/11/2025

Service delivers what you would hope for when you wait for your vehicle.

8/13/2025

Hi there, thank you for taking the time to leave a review for us at Behlmann Buick GMC. We're happy we could meet your expectations! Thank you, and have a fantastic day!

Business Response

SAINT LOUIS, MO

James H|2018 GMC 1500 Sierra

Confirmed Service Customer

8/15/2025

Always a good experience . Communications was excellent.

8/17/2025

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let the world know about your positive experience. Best wishes, Behlmann Buick GMC

Business Response

FLORISSANT, MO

Robert T|2024 GMC Terrain

Confirmed Service Customer

8/5/2025

I purchased and get my service at BEHLMANN. Yes, I drive about one hour both ways. They are friendly and do what is needed as required. So far they have been a great dealership!

8/6/2025

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best wishes, Behlmann Buick GMC

Business Response

VILLA RIDGE, MO

Robert F|2025 Buick Encore GX

Confirmed Service Customer

8/12/2025

Extremely fast and friendly quality service!

8/13/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WINFIELD, MO

Christine M|2024 GMC Acadia

Confirmed Service Customer

8/25/2025

I was scheduled for oil change and tire rotation. I arrived by my appt time. Friendly greetings. Maybe waited 30 minutes

8/27/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

WENTZVILLE, MO

Dustin L|2025 GMC 2500HD Sierra

Confirmed Sales Customer

8/26/2025

Everything was great the price they gave me for my trade was right on and the price of the vehicle I purchased beat all local prices without me having to ask I would definitely purchase again

NICHOLAS GIGANTI

8/27/2025

Dustin Lancaster, thanks again for taking the time to leave us this information about your recent visit. We sincerely value your business and look forward to your next visit!

Business Response

WENTZVILLE, MO

Joan M|2014 GMC 1500 Sierra

Confirmed Service Customer

8/26/2025

I HAD MY CAR AND TRUCK SERVICED AND EVERYBODY DID A GREAT JOB AS ALWAYS THANK YOU JOE

8/27/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MIDDLETOWN, MO

Patrick M|2021 GMC Acadia

Confirmed Service Customer

8/27/2025

Quick and easy. No issues.

8/28/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

TROY, MO

Richard J|2024 GMC Acadia

Confirmed Service Customer

9/8/2025

Very accommodating, professional and thorough.

9/9/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

SAINT LOUIS, MO

Linda B|2023 GMC Terrain

Confirmed Service Customer

9/9/2025

My service was done in a timely manner and everything was checked and taken care o thank you

9/10/2025

Wow, it's experiences like yours that really keep us motivated! We sincerely value your business and look forward to your next visit!

Business Response

TROY, MO

Thomas M|2016 GMC Terrain

Confirmed Service Customer

9/11/2025

I was in and out in 45 minutes for my service appointment (oil, filter and tire rotation). Now that's service!

9/12/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

DARDENNE PRAIRIE, MO

William M|2022 GMC 1500 Sierra

Confirmed Service Customer

8/17/2025

Professional customer service and all personnel are friendly

8/18/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Behlmann Buick GMC and we hope to see you again soon!

Business Response

WENTZVILLE, MO

Cyril H|2025 Buick Envision

Confirmed Sales Customer

8/17/2025

Local business with customer service a strong priority

NICHOLAS GIGANTI

8/18/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Behlmann Buick GMC and we hope to see you again soon!

Business Response

ELSBERRY, MO

Donna P|2021 GMC Acadia

Confirmed Service Customer

8/18/2025

Fast and friendly as usual.

8/19/2025

Parnell, Donna A, thanks again for taking the time to leave us this information about your recent visit. We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. Best wishes, Behlmann Buick GMC

Business Response

WENTZVILLE, MO

Michael M|2019 GMC Yukon

Confirmed Service Customer

8/18/2025

The entire team was polite, quick, professional, and efficient. We wouldn't go anywhere else.

8/19/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

TROY, MO

James T|2019 GMC 1500 Sierra

Confirmed Service Customer

8/20/2025

Timely, shop foreman helpful.

8/21/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

WENTZVILLE, MO

Jeffrey F|2025 GMC Yukon XL 1500

Confirmed Sales Customer

9/8/2025

I've purchased several vehicles from this store and will go back again. They're fair and don't annoy you in your decision process.

NICHOLAS GIGANTI

9/9/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

SAINT LOUIS, MO

James R|2023 Buick Envision

Confirmed Service Customer

9/8/2025

Always have a good experience dealing with Jeff Behlmann and Joesph Momirno!

9/9/2025

Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!

Business Response

SAINT CHARLES, MO

Mary C|2024 GMC Terrain

Confirmed Service Customer

9/10/2025

Everyone at the dealership is so nice everyone always greets you with a smile. They are very fast and dependable

9/11/2025

Hi, thank you so much for your high rating. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

WENTZVILLE, MO

Richard H|2024 GMC Sierra 2500 HD

Confirmed Service Customer

9/16/2025

Very fast with the repairs and accommodating excellent dealership

9/17/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

WENTZVILLE, MO

Jason R|2020 GMC 1500 Sierra

Confirmed Service Customer

9/18/2025

They did a thorough job and let me know that I was going to need tires soon. Also told me to wait until October because that's when there are sales on tires

9/19/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

TROY, MO

Ronnie J|2022 GMC Acadia

Confirmed Service Customer

9/19/2025

The service tech was excellent. He did a great job explaining everything. However when I purchased my vehicle at Belhmann I paid for 2 oil changes after my original furnished oil changes were complete. I intended to use the last of the purchased oil changes yesterday, only to be informed that the oil changes that I purchased and paid for had expired. HOW CAN SOMETHING I PURCHASED AND PAID FOR EXPIRE? When I purchased them there was no mention that they would at anytime in the future expire. This is the most underhanded thing I’ve ever experienced at this dealership. I am an engineer at the General Motors assembly plant in Wentzville MO. I plan to share this experience with my executive director as well as the gm internal 1-800 system. Who sells something, takes the money, then says no you can’t use it because it’s expired. You got the money from me but the money didn’t expire, only the item I bought and paid for. I have bought several premium vehicles from the Belhmann dealership, but this is extremely disappointing that you would employ such tactics. I didn’t expect that from the gm that I have worked for the past 40 something years.

9/25/2025

Our team has acknowledged this review.

Business Response

WENTZVILLE, MO

Adam L|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

9/25/2025

I had a great experience purchasing my 2025 GMC Sierra 2500 Denali Ultimate at Behlmann Buick GMC. Eric Weber made the process smooth and enjoyable. He was professional and knowledgeable. Once I selected the truck, Carlos in the finance department stepped in and made the paperwork process just as seamless. He explained everything clearly, offered helpful options, and ensured I was comfortable with the financing terms. Both Eric and Carlos were courteous, efficient, and made the entire experience stress-free. I truly appreciate their dedication to customer service and would highly recommend Behlmann Buick GMC to anyone looking for a great car buying experience.

ERIC W WEBER

9/26/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!

Business Response

WENTZVILLE, MO

Jordon M|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

10/7/2025

I bought an extended warranty through Behlmann. After three attempts (Total of 3 weeks) to diagnose the issue, i was left with no other option than to take it to a different dealership. That dealership found the problem in less than 24 hours, and made the 16000.00 worth of repairs and had it back to in two weeks. I had to pay 400 in deductible because of the sheet negligence of Behlmann. I will never return, and Im telling everyone i know how horrible my experience was.

10/14/2025

Our team has acknowledged this review.

Business Response

BOWLING GREEN, MO

Kenneth M|2023 GMC Sierra 3500 HD

Confirmed Service Customer

10/8/2025

very good and completelysatisfied

10/9/2025

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Behlmann Buick GMC and we hope to see you again soon!

Business Response

WRIGHT CITY, MO

Nancy B|2023 GMC Sierra 1500

Confirmed Service Customer

9/17/2025

Everyone I have dealt with has been very professional. Great service. It saves me so much time when they pick up my vehicle and drop it off when finished. I refer everyone to Behlmanns.

9/23/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SILEX, MO

Bradley S|2026 Buick Encore GX

Confirmed Sales Customer

9/18/2025

All the employees were very nice and friendly. Eric Weber was nice and explained everything. If I ever have a question or issue, he said don't be afraid to call him. All the new vehicles now are different from the past. I'm not sure how to use all the functions. He said he would help me if I need it. I would recommend this dealer for buying a vehicle. We got all our vehicles at Behlmann.

ERIC W WEBER

9/19/2025

Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

WINFIELD, MO

James H|2026 GMC Terrain

Confirmed Sales Customer

9/25/2025

Car we liked was in your inventory and the salesmen was very pleasant to work with.

NICHOLAS GIGANTI

9/26/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

O FALLON, MO

Toni E|2020 GMC Terrain

Confirmed Service Customer

9/26/2025

Everything was as expected and quick. Easy to schedule online.

9/27/2025

We’re glad your visit was quick and as expected! Making scheduling easy and service efficient is always our goal, and we look forward to welcoming you back soon.

Business Response

WARRENTON, MO

Mark H|2024 GMC Sierra 3500 HD

Confirmed Service Customer

9/29/2025

Quick and professional service.

9/30/2025

Thank you for sharing your feedback—we’re glad our team provided service that was both quick and professional. We’ll keep working to make sure every visit leaves you with that same confidence!

Business Response

MARTHASVILLE, MO

Susan S|2026 GMC Yukon

Confirmed Sales Customer

10/6/2025

Excellent service. Everyone involved in the process gave us 100% making our purchase easier and comfortable with buying the new vehicle.

DOUG JOHNSON

10/7/2025

Hi there, thank you so much for your positive comments about Behlmann Buick GMC! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Susan! We look forward to helping again in the future. Take care!

Business Response

TROY, MO

James C|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

I believe his name was Jim from service department was great.. He was up front about everything

10/9/2025

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

WARRENTON, MO

Rita J|2012 GMC Yukon

Confirmed Service Customer

10/9/2025

Stopped by to get a quote on tires, mentioned I needed an oil change and they had time todo it immediately. Took about 30 minutes

10/11/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

TROY, MO

Iris B|2026 Buick Encore GX

Confirmed Sales Customer

10/8/2025

The salesman that I dealt with Nicholas Giganti was great! He was very patient with me in explaining everything about the car and any questions that I had. I would recommend him most definitely to anyone looking for a car.

NICHOLAS GIGANTI

10/9/2025

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

CHARLESTON, IL

Kurt B|2023 GMC Acadia

Confirmed Service Customer

10/8/2025

Service was quick

10/9/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

SAINT CHARLES, MO

Joseph G|2023 GMC Acadia

Confirmed Service Customer

10/8/2025

service has always been excellent . but that car was traded in on a new dodge 1500 at your dodge dealership.thanks for still taking care of it.

10/9/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

O'FALLON, MO

Jennifer B|2025 Buick Envista

Confirmed Sales Customer

10/9/2025

Patrick was one of the nicest people I talked to, he understood what I wanted as a customer and needed as a consumer. I would send everyone to him from now on.

PATRICK QUIRK

10/11/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

WINFIELD, MO

Hillary H|2025 Buick Encore GX

Confirmed Service Customer

10/10/2025

Team addressed my concerns timely

10/11/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

BOWLING GREEN, MO

Dennis W|2016 GMC 1500 Sierra

Confirmed Service Customer

10/15/2025

Great help from the service writers!!!

10/16/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

TROY, MO

William M|2026 GMC Sierra 1500

Confirmed Sales Customer

10/18/2025

I had my best overall experience in my life buying a new GMC 1500 Sierra Denali at BEHLMANN Buick GMC. Your employees responsible for this were Doug Johnson, Carlos Sardina, and Sean Ferguson. I can’t express enough to the professionalism of these 3 gentlemen.

DOUG JOHNSON

10/19/2025

What an incredible compliment — thank you! Doug, Carlos, and Sean will be honored to know they made your GMC Sierra Denali purchase such a remarkable experience; they take pride in turning moments like this into lasting memories.

Business Response

WENTZVILLE, MO

Kay L|2021 Chevrolet Traverse

Confirmed Service Customer

10/18/2025

The service is always fast, courteous, knowledgeable, and reasonable. Love Behlmanns

10/19/2025

Your words perfectly capture what we strive for — fast, courteous, and knowledgeable service you can count on. We’re so happy to have you as part of the Behlmann Buick GMC family that keeps coming back with a smile.

Business Response

TROY, MO

Matthew W|2023 GMC Sierra 1500

Confirmed Service Customer

10/21/2025

Always a great experience!

10/22/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Behlmann Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

TROY, MO

James J|2023 Buick Enclave

Confirmed Service Customer

10/10/2025

Excellent service, on time, well explained.

10/11/2025

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CHESTERFIELD, MO

Peggy V|2024 Buick Encore GX

Confirmed Service Customer

10/15/2025

The check in was was sooo easy. The attendant very courteous. Service was fast and the waiting area clean and comfortable. My attendant, Joe. Said he his job isn't usually checking people in. , but he was very nice

10/16/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

LAKE ST LOUIS, MO

Elaine R|2007 GMC Yukon

Confirmed Service Customer

10/16/2025

Polite and very helpful. Great people and the reason why I always return whenever I need service

10/17/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

JONESBURG, MO

Patricia G|2020 Buick Enclave

Confirmed Service Customer

10/20/2025

Always very courteous and if something else needs to be done on vehicle, they discuss with me prior to performing any work. This last visit I needed 4 new tires, so they printed information for me on several types of tires. Much appreciated!

10/21/2025

We truly appreciate your thoughtful review! It’s great to hear our team’s communication and transparency helped you feel confident about the work being done. Providing options and explanations—like those tire details—is exactly what we love to do. We’ll be here to keep that dependable service rolling every time you visit!

Business Response

WINFIELD, MO

Karen W|2026 GMC Sierra 1500

Confirmed Sales Customer

10/21/2025

Our salesman was Eric Weber and he was excellent. Answered all our questions. My husband and I give him 5 stars!! I just wish you all sold Cadillacs there. I would definitely buy one from you. The sales department is also awesome.

ERIC W WEBER

10/23/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

FORISTELL, MO

James K|2026 Buick Envista

Confirmed Sales Customer

10/22/2025

Patrick is awesome

PATRICK QUIRK

10/23/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

WINFIELD, MO

Brian H|2026 GMC Yukon

Confirmed Sales Customer

10/23/2025

friendly and knowledgable staff, easy streamlined purchasing and financing process. would definitely use them again.

NICHOLAS GIGANTI

10/24/2025

Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!

Business Response

WENTZVILLE, MO

John & Sandy E|2019 GMC Terrain

Confirmed Service Customer

10/23/2025

Basically everything was OK but I have one issue. Every time we come in for service you do a multi-point inspection. This is good! However you almost never provide us with a copy of the results. Please change this procedure so that I have that record so we can see the current status of the vehicle including such items as current tread depth and so that I can review changes over time.

10/24/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

HAWK POINT, MO

Susan M|2024 GMC Terrain

Confirmed Service Customer

10/26/2025

Love the service overall, everyone is very friendly and professional

10/27/2025

Thank you for the kind words! Our friendly and professional team will be thrilled to hear your feedback. If you have any more comments or need further assistance, feel free to reach out!

Business Response

LAKE ST LOUIS, MO

Cheryl C|2026 Buick Encore GX

Confirmed Service Customer

10/28/2025

Sales person Nick and Carlos were extremely helpful, friendly and knowledgeable about the SUV I was looking to purchase. Even after driving away I had problems with connecting a child’s booster seat and Nick was great at hooking the booster seat quickly. Also Tom in service was extremely helpful and understanding when I had a tire and wheel damaged. Having a new vehicle for only 2 months was nerve breaking when the accident happened. Tom reassurances me that everything can be fixed like new.

10/29/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Behlmann Buick GMC! Thank you again for leaving us this response!

Business Response

MOSCOW MILLS, MO

Jeffrey F|2025 GMC Yukon XL 1500

Confirmed Service Customer

10/30/2025

Service is great a treat you like they would like to be treated

10/31/2025

We love your kind words—treating every customer with the same care we’d want for ourselves is exactly what we strive for! Thank you for noticing and for trusting us with your vehicle—please don’t hesitate to reach out if there’s anything additional we can do for you!

Business Response

SAINT LOUIS, MO

Kevin P|2024 Buick Encore GX

Confirmed Service Customer

10/30/2025

Everyone is always so nice and helpful. They treat you like you are their only customer.

10/31/2025

It’s wonderful to hear that our team made you feel like a valued guest! We take pride in giving each customer personal attention, and we look forward to welcoming you back for many more positive experiences—we’re here for you anytime you need us!

Business Response

WENTZVILLE, MO

Robert Judith E|2007 GMC Yukon

Confirmed Service Customer

11/1/2025

MR. RINEHART SERVICE ADVISER AND MR. ROSE TECH WERE VERY PROFESSIONAL,AND DEMONSTRATED EXCELLENT CUSTOMER SERVICE.

11/2/2025

Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.

Business Response

BLACK JACK, MO

Kevin C|2018 GMC 1500 Sierra

Confirmed Service Customer

11/3/2025

From start to finish the Behlmann team rolled out the red carpet. It started with their convenient concierge service and continued with excellent communication throughout the entire service process. The pricing was super competitive and even beat the national tire stores on a new set of tires. Ended with them putting me into a loaner vehicle that was a complete head turner. Great experience, great service and great pricing. I will definitely be going back to Behlmann for all my future service and vehicle needs.

11/3/2025

We can’t thank you enough for this incredible review! It’s wonderful to know our concierge service, communication, and pricing all hit the mark. From red-carpet care to a head-turning loaner, we’re thrilled you enjoyed the full Behlmann Buick GMC experience — and we can’t wait to roll it out again for you!

Business Response

LAKE ST LOUIS, MO

Rita R|2018 GMC Terrain

Confirmed Service Customer

10/23/2025

Got me in and out very quickly.

10/24/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

TROY, MO

Susanne O|2019 GMC Yukon XL

Confirmed Service Customer

10/31/2025

Stated that I had a tire sensor not working. When I went to leave they had not fixed it. Also I was charged a tire rotation fee when I should not have been charged.

11/1/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

BELLFLOWER, MO

Vicki P|2023 GMC Yukon

Confirmed Service Customer

10/31/2025

I've always had great service there. They are prompt, professional and always courteous and friendly. Behlmann is the only dealership I let service my car.

11/1/2025

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

Business Response

TROY, MO

Charles R|2020 GMC 1500 Sierra

Confirmed Service Customer

11/4/2025

Very honest about charges before starting work. Done on time.

11/4/2025

We appreciate your kind words about our transparency and timeliness! Being upfront about charges and delivering on schedule are small details that build big trust — and we’re proud to keep earning yours.

Business Response

EOLIA, MO

Eric B|2025 Chevrolet Tahoe

Confirmed Service Customer

11/4/2025

The work performed was great .. communication in updating me was very lacking .. was not made aware that a part was damaged, and they were going to have my vehicle longer .. even when I called and was told someone would call , they didn’t .

11/4/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

O FALLON, MO

Laura W|2022 GMC Terrain

Confirmed Service Customer

11/7/2025

They were ready for my car at my appointment time. Oil change, cabin filter and tire rotation. I was in and out in about an hour. Friendly staff. I love having the app to make appointments when it’s convenient for me. I would definitely by another vehicle at Behlmann GMC and use their service department.

11/8/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

SILEX, MO

Pierce K|2026 GMC Yukon XL 1500

Confirmed Sales Customer

11/19/2025

The start to finish process with the dealership was awesome. Nick was phenomenal and helped us with all of our needs.

NICHOLAS GIGANTI

11/20/2025

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

SAINT CHARLES, MO

John Brenda Z|2025 Buick Enclave

Confirmed Service Customer

11/7/2025

Completed service was able to schedule appointment in a reasonable time. đź‘Ť

11/8/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

ELSBERRY, MO

Dennis M|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

11/12/2025

Our Sales person, Patrick Quirk was wonderful to work with. We had a great experience.

PATRICK QUIRK

11/13/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

O'FALLON, MO

William L|2025 Buick Envision

Confirmed Sales Customer

11/17/2025

Between the salesman Eric Weber and the finance guy Ken it was a great experience. We did not feel rushed or pressured. They were willing and able to answer my questions and concerns. They made it a win win situation.

ERIC W WEBER

11/18/2025

Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.

Business Response

HAWK POINT, MO

Eric B|2025 Chevrolet Equinox

Confirmed Service Customer

11/21/2025

Great collision shop, great communication, quick turnaround

11/22/2025

Thank you for the strong and encouraging feedback—our collision team takes pride in great communication and quick turnaround, and we’re thrilled it made your experience seamless.

Business Response

O FALLON, MO

Charles H|2024 GMC Terrain

Confirmed Service Customer

11/24/2025

Great

11/25/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

TROY, MO

Joshua B|2026 GMC Sierra 1500

Confirmed Service Customer

11/26/2025

The service was top notch as always from your team. From Tammy and Jay in the body shop assisting me every step of the way getting my truck repaired from the deer to Tom in service helping me. I won't take my truck anywhere to have work done.

11/27/2025

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

TROY, MO

James Donna C|2014 Chevrolet 3500HD Silverado

Confirmed Service Customer

11/27/2025

The service department has gone down hill now they don’t greet you almost ignore you and we’re too busy eating to even tell me where my truck was never was I so disappointed in this dealership

11/28/2025

On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

Business Response

TROY, MO

Dennis C|2017 GMC Terrain

Confirmed Service Customer

11/27/2025

Staff is always informative and friendly.

11/28/2025

Thank you for your kind comments about our staff! We hope to be of service to you again in the future. Take care!

Business Response

WILDWOOD, MO

Rae T|2011 Buick LACROSSE

Confirmed Service Customer

11/21/2025

I love this dealership and especially the service department. I will never take my car anywhere else. They honest, friendly, personable, caring and reasonable. I bought my car at Behlman and they have always serviced it at Behlman. They are the best in book.

11/22/2025

Thank you for this deeply heartfelt and loyal review—your trust in our dealership and service department means everything. Honest, caring service is our promise, and we’re honored to be the only place you choose for your car.

Business Response

WENTZVILLE, MO

Joseph G|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

11/24/2025

Always great service

11/25/2025

Wow, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

TROY, MO

Mark N|2018 GMC Acadia

Confirmed Service Customer

11/24/2025

Chris and everyone there are willing to help in anyway possible and the service is top notch thank you

11/25/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

MONTGOMERY CITY, MO

Tonya L|2018 Chevrolet Equinox

Confirmed Service Customer

11/26/2025

I appreciate the shuttle service and I have confidence my vehicle is in good hands.

11/27/2025

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

EOLIA, MO

John A|2026 Buick Encore GX

Confirmed Sales Customer

12/4/2025

I recently purchased a new Buick for my daughter from Behlman Buick GMC, and the experience was outstanding. I worked with Patrick, who was fantastic throughout the entire process. He was extremely communicative, making sure we had all the information we needed and doing everything possible to get us in and out quickly. The price was incredible—no other dealer in St. Louis could come close to the deal we received. Patrick went above and beyond to make the deal happen, and I truly feel great about this purchase compared to other cars and dealerships I’ve worked with before. The whole process was easy and painless. If you’re looking for a great deal and a smooth buying experience, I highly recommend Behlman Buick GMC and ask for Patrick!

PATRICK QUIRK

12/5/2025

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

WENTZVILLE, MO

Michael R|2022 Chevrolet Blazer

Confirmed Service Customer

12/5/2025

good

12/6/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

FORISTELL, MO

Dearl S|2023 Buick Encore GX

Confirmed Service Customer

12/6/2025

WE HAD THE NICEST, FRIENDLIEST SERVICE WE HAVE EVER HAD THERE. VERY SATIFIED.

12/7/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

WARRENTON, MO

Rick V|2026 GMC Sierra 1500

Confirmed Sales Customer

11/28/2025

Went well.

NICHOLAS GIGANTI

11/29/2025

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

TROY, MO

James H|2026 GMC Terrain

Confirmed Service Customer

12/1/2025

Quick friendly service

12/2/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

O FALLON, MO

Vicki B|2026 Buick Encore GX

Confirmed Sales Customer

12/4/2025

Salesman was very knowledgeable about vehicle and gave a no pressure offer. Everyone was very friendly and patient since it was after closing time when we finished up.

JAMES SPITZNAGEL

12/5/2025

Hello, we're happy to hear you had such a positive experience with our team! Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

HAWK POINT, MO

Eric B|2025 Chevrolet Tahoe

Confirmed Service Customer

12/4/2025

Always great service, great staff, quick turn around

12/5/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

O FALLON, MO

Carol B|2002 GMC Sierra 1500

Confirmed Service Customer

12/5/2025

Great servive

12/6/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

ST CHARLES, MO

Severin B|2025 Buick Envista

Confirmed Sales Customer

12/5/2025

Made it easy

NICHOLAS GIGANTI

12/6/2025

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HAMMOND, LA

Lauren B|2024 Buick Encore GX

Confirmed Service Customer

12/10/2025

Everything went well. Every time I come here, I am treated like family. Everyone is so nice and accommodating. They are friendly and I will like they care. I will keep coming back here! Shout out to the service manager. He goes above and beyond for me each time I come in!

12/11/2025

Thank you for sharing such kind words! We’re thrilled to hear that you consistently feel welcomed and cared for during your visits. Our team truly values building lasting relationships, and it means a lot to know you feel like family here. We will be sure to pass along your shout-out to our service manager; he will be grateful to hear it. Thank you for your loyalty, and we look forward to welcoming you back again!

Business Response

MOSCOW MILLS, MO

Robert W|2019 GMC Yukon

Confirmed Service Customer

12/11/2025

This dealership is wonderful. Great service and

12/12/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to see you soon!

Business Response

CHESTERFIELD, MO

Jacob W|2025 GMC Sierra 1500

Confirmed Service Customer

12/11/2025

I had an oil change and tire.rotation. Drop off was quick and easy. They called me when my vehicle was done, which was sooner than expected. Everyone was friendly and wanted to make sure my experience was a good one. I bought my vehicle here and have it serviced here as well.

12/12/2025

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

TROY, MO

Ronald S|2024 GMC Sierra 2500 HD

Confirmed Service Customer

12/6/2025

I have Always had a Very Pleasant Experience with the Dealership. Everyone has Always treated me like they want to keep me coming back. Sales, Servive, Financing, and just the Overall interaction with everyone at this location is always very Pleasant. I plan on buying from Behlmans in Troy for many years to come. F

12/7/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

BARRY, IL

James B|2016 GMC Acadia

Confirmed Service Customer

12/11/2025

Brought our 2016 GMC Acadia in to check a leak. Chris and Joe were up front about the problem and broke the news as gently as they could - head gasket leak and very expensive to fix. Not sure the vehicle is worth the repair. They then instructed how to continue to drive the vehicle and monitor the coolant level in the radiator.

12/12/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LAKE ST LOUIS, MO

Stephen S|2025 GMC Sierra 1500

Confirmed Service Customer

12/11/2025

Very respectful and nice. Always quick and on time

12/12/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

CHESTERFIELD, MO

Rosalie M|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

12/12/2025

Fast and complete service.

12/13/2025

We’re glad your service was fast and thorough! Ensuring a complete and efficient visit is always our priority.

Business Response

MOSCOW MILLS, MO

John G|2017 GMC Terrain

Confirmed Service Customer

12/12/2025

The service team performed an oil change and inspection. The service was manager was very polite and professional to me. Thank you

12/13/2025

Thank you for your feedback! We’re pleased the service and inspection met your expectations and that our manager provided polite and professional care.

Business Response

O FALLON, MO

Susanne O|2015 GMC 2500HD Sierra

Confirmed Service Customer

12/14/2025

Ty-the service advisor got the truck in there in a timely manner. They were finished pretty quick.

12/15/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

BELLFLOWER, MO

Chrystal F|2013 GMC 1500 Yukon

Confirmed Service Customer

12/16/2025

The service department at Behlmann is excellent!

12/17/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

O FALLON, MO

Hillary H|2025 Buick Encore GX

Confirmed Service Customer

12/23/2025

Oil change went fine. I was never notified that my back up camera lense came in to schedule an appointment to get it exchanged. A simple call would have been nice

12/25/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

BOWLING GREEN, MO

Steven J|2016 GMC 2500HD Sierra

Confirmed Service Customer

12/14/2025

I have been coming to this dealership for many years, and I have always been very pleased with the service that I receive from them. From the guys at the service desk to the mechanics who have serviced my truck over the years, I have always received nothing but the best from them and that's what keeps me coming back time after time. I always recommend the Service team to anyone looking for a reliable and honest place to have your vehicle serviced.

12/15/2025

Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!

Business Response

TROY, MO

Jason W|2024 GMC Sierra 2500 HD

Confirmed Service Customer

12/15/2025

Awesome

12/16/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

WENTZVILLE, MO

Donna T|2019 GMC Acadia

Confirmed Service Customer

12/17/2025

It was perfect from communication to getting my car fixed

12/18/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SILEX, MO

Ronald S|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

12/27/2025

I have Always had a Great Experience at Behlmanns. It originally started with Nick in Sales. I honestly can say that the sales Experience both times has been absolutely wonderful. Nick does Not pressure me at all, Always answers any questions I may have, and follows through with everything to the end. The guys in service are Always Wonderful. They get me in for my services and do a Fantastic Job. The Service department Also answers any questions I may have regarding my truck. Then Entire Dealership is Very Inviting and Friendly. I would Definitely Recommend Behlmanns for a Quality, Friendly, Professional Experience every time! Thanks Behlmann Team

NICHOLAS GIGANTI

12/28/2025

Thank you so much for your kind words! We’re thrilled to hear you’ve had such positive experiences with both our sales and service departments. We truly appreciate your continued trust and look forward to serving you for years to come!

Business Response

BARRY, IL

Scott W|2018 Chevrolet 2500HD Silverado

Confirmed Service Customer

12/29/2025

What can I say. This dealership and people are very accommodating. They have my business for life.

12/30/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

TROY, MO

Linda G|2021 Buick Envision

Confirmed Service Customer

12/29/2025

I needed ready service, and the service department fit me into their schedule quickly . Had my car issue fixed, and I was out in one hour. Thank you.

12/30/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

TROY, MO

Linda B|2023 GMC Terrain

Confirmed Service Customer

12/31/2025

You guys always do well thanks again for your service

1/1/2026

Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

TROY, MO

Kevin N|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

12/31/2025

All went smoothly. Did not pressure me to purchase anything that I did not intend to buy. Helped me set up myGMC app on my phone.

ERIC W WEBER

1/1/2026

Hello, we're glad to hear you enjoyed your visit. Until the next time we meet, take care!

Business Response

SENECA, KS

Frank M|2025 Buick Envista

Confirmed Service Customer

1/2/2026

The dealership is amazing. The employees do an outstanding job

1/3/2026

We appreciate this wonderful compliment, our team takes pride in delivering outstanding service, and we’re glad the dealership left such a great impression.

Business Response

OFALLON, MO

Robin J|2026 GMC Terrain

Confirmed Service Customer

1/6/2026

I love the ALL guys at the service department because they all smile and greet me when I am there with my vehicle. Tom helped me this time and the work was done quickly. It warms my heart that in today's world that people still have the highest level of courtesy and professionalism possible. Kudos to the management here too (Kenny) that instill this quality interaction! Robin Johnson

1/7/2026

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

ELSBERRY, MO

Leanne G|2023 GMC Acadia

Confirmed Service Customer

1/6/2026

Everything went smoothly and everyone was extremely friendly and courteous.

1/7/2026

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WRIGHT CITY, MO

Lauren B|2024 Buick Encore GX

Confirmed Service Customer

1/7/2026

Service was great, as always. I will never go anywhere else.

1/7/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

MOSCOW MILLS, MO

Mary C|2024 GMC Terrain

Confirmed Service Customer

1/7/2026

Everyone is so friendly

1/8/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

WENTZVILLE, MO

Bradford C|2024 Buick Envista

Confirmed Service Customer

1/12/2026

Great service,nice people,Carlos very helpful

1/14/2026

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

WARRENTON, MO

Carolyn R|2024 GMC Sierra 1500

Confirmed Service Customer

1/13/2026

Service staff was very professional and courteous. Only complaint would be 1.5 hour wait for oil change and tire rotation Guess I have got spoiled by the quick lube shops. Keep up the good work

1/14/2026

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

BOWLING GREEN, MO

Donald B|2024 Buick Encore GX

Confirmed Service Customer

12/31/2025

Always very well taken care of by Joe and his team! Thanks for all you do!!

1/1/2026

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

OLD MONROE, MO

Amelia W|2026 GMC Yukon

Confirmed Sales Customer

1/5/2026

Eric was great!

ERIC W WEBER

1/6/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

MACON, MO

Julie K|2020 GMC Terrain

Confirmed Service Customer

1/7/2026

Everyone is so helpful, kind and honest.

1/8/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

TROY, MO

Andrew B|2026 GMC Terrain

Confirmed Service Customer

1/7/2026

Pretty good, thanks a lot

1/8/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

TROY, MO

Diane M|2024 GMC Terrain

Confirmed Service Customer

1/8/2026

Scheduled an oil change online and planned on waiting to have it finished, but I had to go out of town. Ended up dropping off my car the night before. The team was very flexible

1/9/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SILEX, MO

Michael A|2019 GMC 1500 Sierra

Confirmed Service Customer

1/8/2026

All good

1/9/2026

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

MOSCOW MILLS, MO

Paul E|2023 Buick Encore GX

Confirmed Service Customer

1/11/2026

It was fine. I showed up they did the work and it was quicker than normal.

1/12/2026

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

WINFIELD, MO

Delmar F|2020 Chevrolet Sonic

Confirmed Service Customer

1/11/2026

Friendly and informative

1/12/2026

Hi, thank you for taking the time to leave a review for us at Behlmann Buick GMC! We're looking forward to your next visit!

Business Response

OLD MONROE, MO

Lisa R|2023 GMC Yukon

Confirmed Service Customer

1/14/2026

Ry was friendly and polite. Service was completed quickly.

1/14/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

O FALLON, MO

Matthew L|2004 Chevrolet Silverado 1500

Confirmed Service Customer

1/20/2026

They do a quick and efficient oil change and tire rotation. Done well and a comfortable waiting room

1/22/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SAINT CHARLES, MO

Ted B|2023 GMC 1500 Sierra

Confirmed Service Customer

1/23/2026

The service team is always upbeat and willing to do whatever is needed

1/24/2026

Thank you for your encouraging feedback! We’re glad our upbeat service team continues to provide the help you need.

Business Response

SAINT LOUIS, MO

Carol B|2018 Buick Encore

Confirmed Service Customer

1/28/2026

Always great service

1/29/2026

Thank you for your continued and positive support. It’s always great to hear you receive consistently great service. We appreciate you choosing us and look forward to your next visit.

Business Response

ST CHARLES, MO

John R|2026 GMC Sierra 1500

Confirmed Sales Customer

1/20/2026

Eric in sales was great. He gave us the best deal and very helpful in the setup and operation of the new truck. Carlos in finance took time to explain everything in detail. Couldn’t have asked for anything more from both of them. We are very happy with our new purchase from Behlmann

ERIC W WEBER

1/22/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

TROY, MO

William B|2026 Buick Encore GX

Confirmed Sales Customer

1/21/2026

I am very satisfied with the way I was taken care of during my recent purchase. Behlmann has been very good.

NICHOLAS GIGANTI

1/22/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

TROY, MO

Cathlene C|2019 Buick Encore

Confirmed Service Customer

1/27/2026

Very friendly staff, they finished my job very quickly and everything was perfect! Great place to do business

1/28/2026

Hi, we're so happy we were able to help you out! Thank you for choosing Behlmann Buick GMC and we hope to see you again soon!

Business Response

O'FALLON, MO